Acceptable Use
‍Policy

Effective September 7, 2023

Delivering safe and enjoyable closing experiences is part of National 1031’s mission and we are committed to building tools and resources that add value to the lives of our employees, clients and customers. Our Acceptable Use Policy (AUP) applies to anyone who uses National 1031’s tools and services and is intended to help our users stay safe and to ensure our products and services are being used responsibly.

If we discover that your product or usage violates National 1031’s policies, we may issue a warning requesting a change in your behavior, adjust the safety settings of your in-product experience, or suspend your access to our tools and services.

Finally, it’s important to remember that generative models are capable of producing factually inaccurate, harmful, or biased information. Our mission is to make safe AI systems and as we work to meet this goal, we ask that you independently verify our model responses and notify us at Info@national1031.com when our model outputs inaccurate, biased, or harmful content.  

Prohibited Uses: We do not allow our products and services to be used to generate any of the following:

Abusive or fraudulent content. This includes using our products or services to:

  • Promote or facilitate the generation or distribution of spam;
  • Generate content for fraudulent activities, scams, phishing or malware;
  • Compromise security or gain unauthorized access to computer systems or networks, including spoofing and social engineering;
  • Violate any natural person’s rights, including privacy rights as defined in applicable privacy law;
  • Inappropriately use confidential or personal information;
  • Interfere with or negatively impact National 1031’s products, services or brand; or
  • Utilize prompts and results to train an AI model (e.g., “model scraping”).

Child sexual exploitation or abuse content. We strictly prohibit and will report to relevant authorities and organizations where appropriate any content that describes, encourages, supports or distributes any form of child sexual exploitation or abuse in addition to Child Sexual Abuse Material (CSAM).

Deceptive or misleading content. This includes using our products or services to:

  • Impersonate a human by presenting results as human-generated, or using results in a manner intended to convince a natural person that they are communicating with a natural person;
  • Engage in coordinated inauthentic behavior or disinformation campaigns;
  • Generate deceptive or misleading comments or reviews;
  • Engage in multi-level marketing or pyramid schemes; or
  • Plagiarize or engage in other forms of academic dishonesty.

Illegal or highly regulated goods or services content. This includes using our products or services to:

  • Provide instructions on how to create or facilitate the exchange of illegal substance or goods;
  • Encourage or provide instructions on how to engage in or facilitate illegal services such as human trafficking or prostitution;
  • Design, market, or distribute weapons, explosives, or other dangerous materials;
  • Provide instructions on how to commit or facilitate any type of crime; or
  • Gamble or bet on sports.

Psychologically or emotionally harmful content. This includes using our products or services to:

  • Encourage or engage in any form of self-harm; or
  • Shame, humiliate, bully, celebrate the suffering of, or harass individuals.

Sexually explicit content. This includes using our products or services to:

  • Generate pornographic content or content meant for sexual gratification, including generating content that describes sexual intercourse, sexual acts, or sexual fetishes; or
  • Engage in erotic chats.

Violent, hateful, or threatening content. This includes using our products or services to:

  • Further violent extremism;
  • Describe, encourage, support, or provide instructions on how to commit violent acts against persons, animals, or property; or
  • Encourage hate speech or discriminatory practices that could cause harm to individuals or communities based on their protected attributes, such as race, ethnicity, religion, nationality, gender, sexual orientation, or any other identifying trait.

Prohibited Business Use Cases:

We prohibit businesses from using our products and tools for any of the below use cases:

  • Political campaigning or lobbying. Creating targeted campaigns to influence the outcome of elections or referendums; political advocacy or lobbying;
  • Tracking or targeting individuals. Facial recognition, tracking, or predictive policing;
  • Criminal justice decisions. Eligibility for parole or sentencing decisions;
  • Automated determination of financing eligibility of individuals. Making automated decisions about the eligibility of individuals for financial products and creditworthiness; or
  • Automated determination of housing and employment decisions. Making automated decisions about the employability of individuals or other employment determinations or decisions regarding eligibility for housing, including leases and home loans.

Additional Requirements for Businesses:

If your business is using or deploying our tools and services as part of providing legal, housing, or financial advice to consumers, we ask that you implement the additional safety measures listed below:  

  • Human-in-the-loop: Any content that is provided to your consumers must be reviewed by a qualified professional in that field prior to dissemination. Your business is responsible for the accuracy and appropriateness of that information.
  • Disclosure: you must disclose to your customers that you are using our services to help inform your decisions or recommendations.

Finally, if your business is using or deploying our products as part of an automated service where your external customers or users interact directly with our products, for example chatbots, you must disclose to your users that they are interacting with an AI system rather than a human.

If you have any questions about whether your business or use case is permitted or prohibited by this AUP, please email us at Info@national1031.com.